Privacy Policy
Heartsmiths Privacy Policy
Effective Date: 20th of February 2025
Welcome to Heartsmiths. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information we collect
When you interact with Heartsmiths, we may collect the following types of information:
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Personal Information: Name, email address, shipping and billing address, phone number, and payment details when you place an order.
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Browsing Information: IP address, browser type, device information, and website usage through cookies and analytics tools.
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Communication Data: Emails or messages you send to us, including inquiries and support requests.
How we use your information
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We use your information to:
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Process and fulfill orders, including shipping and payment processing.
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Communicate with you regarding your order, support requests, or marketing (if you’ve opted in).
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Improve our website, products, and customer experience.
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Ensure security and prevent fraud.
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Comply with legal obligations.
How we share your information
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We do not sell or rent your personal information. However, we may share it with:
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Service Providers: Third-party services such as payment processors, shipping partners, and website analytics tools.
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Legal Compliance: If required by law or to protect our rights.
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Business Transfers: In the event of a merger, sale, or business transfer, your data may be included as part of the transition.
Cookies and Tracking
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We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie settings through your browser preferences.
Your rights and choices
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Depending on your location, you may have the following rights regarding your personal data:
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Access, correct, or delete your personal information.
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Opt out of marketing emails (unsubscribe link provided in emails).
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Restrict or object to certain data processing activities.
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Request a copy of your data.
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To exercise these rights, please contact us at [insert email].
Data security
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We take appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online system is 100% secure, so we encourage you to use strong passwords and take precautions when sharing information online.
Third party links
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Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies separately.
Updates to this policy
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We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
Contact us
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If you have any questions about this Privacy Policy or how your data is handled, please reach out to us at: helloheartsmiths@gmail.com
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By using our website, you agree to the terms outlined in this Privacy Policy.